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Our Culture

Zerorez® Columbia

Meet Jesse!

Jesse Bishop is the general manager at Zerorez® Columbia! He started working at another Zerorez® location in 2014, and he went on to become the general manager of Zerorez® Columbia when it opened in 2016. Want to know more fun facts about Jesse? He's originally from Blacksburg, SC, he loves his wife, kids and cowboy boots, he enjoys playing guitar and singing, and his hobbies include traveling and hunting.

Jesse takes customer service seriously, and he takes pride in the culture he's created with his technicians. Half of the staff at Zerorez® Columbia are military veterans, including Jesse, who served in the U.S. Army for six years!

At Zerorez® Columbia, their goal is to go above and beyond for every customer. Jesse says, "Despite Zerorez® being a national brand, Zerorez® Columbia is locally managed by family and veterans! It's big enough for any job but small enough to treat each customer with the service and respect they greatly deserve."

A New Standard in Customer Care

A culture of care, knowledge, and support has been created at Zerorez® that sets us apart from carpet cleaning services that employ "bait and switch" tactics. We make sure a positive work environment is maintained that supports highly trained technicians and custom service.

Highly Trained Technicians

  • Zerorez® Technicians must pass a 15-page technical exam before they are released in the field alone.
  • No service is performed without your consent.
  • Zerorez® of Columbia Technicians have clean backgrounds - no DUI's, no criminal records, and they are all licensed, bonded and insured.
  • Technicians are required to follow strict company guidelines and uniform codes to insure that you and your family feel safe and comfortable with person in your home.